A number of us are getting skin rashes from this water. I spoke with one of your supervisors at this location. Kelly was his name. He promised me he would check into it and call me personally in this regard.
STAFF RESPONSE:
I personally did an in-depth water analysis of the water in the spa at Canoa Ranch this morning. I also looked at the daily records from the pool operator assigned to maintain the Canoa Ranch pool and spa. We are required by the Pima County Health Department to test all the pools and spas twice a day and record the readings. The readings are recorded on a log sheet that is kept in the pool area so that anyone can look at them. I also reviewed the log sheets from the first of January 2019 to the present day.
In addition, I also conducted a bacteria test on the spa water which is something we do on occasion but it is not required by the Health Department.
Lastly I referred to the work order that was completed for the scheduled routine cleaning on January 15th. of this year to see if my technician noted anything unusual while he was cleaning the spa.
The water chemistry was well within the parameters specified by the Pima County Health Department and well within the parameters of Green Valley Recreation which are much more stringent. The bacteria test which tests for a wide range of Gram-negative and Gram-positive bacteria, including Escherichia coli, Pseudomonas aeruginosa, Enterococcus faecalis, and species of Klebsiella, Salmonella, Clostridium, Staphylococcus, Streptococcus, Actinomyces, Enterobacter, and Citrobacter. The test for bacteria was negative.
There was no indication on the daily log sheets that there was a chemical imbalance within the last 22 days.
The technician did note on the routine maintenance work order that there was an excessive amount of soap and scum on the plaster and the water line tile. The contamination of our spas with foreign substances had been on increase lately, My staff has reported finding bath oil beads, lotions, shampoos and body washes floating in the water or caught in the skimmers. Introducing these substances can have serious negative effects on the water chemistry and can also damage the spa equipment.
To summarize I cannot find anything that would explain why you have experienced a rash from the spa water at Canoa Ranch, I would suggest that you consult your health care professional if you continue to have this adverse reaction.