Chat with the CEO 4.6.21
Location: Desert Hills
Attendees: 8
Most Common Themes
Improve communication, internal as well as external (especially to realtors)
What GVR Does Well
Water aerobics
Pickleball
Art studios and programs
“The wood shop is second to none.”
Cleanliness and maintenance of facilities
Meeting room availability for socials
Friendly, accommodating staff
The outreach to members in meetings like this, is welcome
What GVR Can Improve
Keep realtors informed
Plan custodial sweeps after an area sees high use (locker room after water aerobics, for example)
Communication with members about facility problems
Internal communication—front line staff need to be better informed
Support to clubs so their internal communications can improve
Nuggets
GVR offers many activities for less active folks—movies, lectures, card groups, etc. Maybe highlight those in communications
Favorite Thing?
We ran out of time