Chat with the CEO 3.9.21

Location: Canoa Ranch

Attendees: 13

 

Most Common Themes

Improve communication

 

What GVR Does Well

Facilities (especially CR fitness) are kept clean and in good shape

Facilities staff are responsive to reports of problems

Diversity of programs

The new maps on campus

Support for clubs: trainings are great, the staff responsible are great

Fourteen centers available no matter where the member lives

Staff reports/exhibits that are now included in the board meeting packet

 

What GVR Can Improve

Communication (giant letters)

Answer the phones and respond to messages/emails in a timely manner

Keep the website updated

Long-term planning

HOAs have lowest priority to reserve rooms

 

Favorite Thing?

The variety of opportunities

Weather

Friendly community

Value: “GVR is a screaming deal.”

Classes

Clubs

Art Shows

Health fair

A&E program

 

Nuggets, Notions and Stray Thoughts Worth Considering

Communicate with realtors so new members get info right away

Work with the Board to establish roles of Directors and staff